Smart Booking System for Modern Labs
Streamline appointments, track payments, and automate booking workflows with comprehensive scheduling management.
Why Smart Booking Systems Matter
Manual booking processes create inefficiencies and patient frustration
Double bookings and scheduling conflicts
Manual scheduling leads to overlapping appointments and patient dissatisfaction
Complicated payment tracking
Difficulty tracking partial payments, dues, and generating accurate statements
Limited booking channels
Patients can only book during office hours via phone calls
Lack of booking transparency
Patients unclear about booking status, payment due, or appointment details
How It Works
Seamless booking workflow from selection to completion
Patient selects tests and time slots
Browse available tests, packages, and time slots through WhatsApp or web interface with real-time availability
Automatic booking confirmation
System generates booking ID, reserves time slot, and sends confirmation with all details via WhatsApp
Payment processing and tracking
Handle full or partial payments, track due amounts, and maintain complete payment history
Automated reminders and updates
Send appointment reminders, collection updates, and report ready notifications automatically
Generate detailed statements
Create comprehensive PDF statements with itemized billing, payment history, and booking details
What We Help You Track
Complete booking lifecycle management from inquiry to report delivery
Booking Details & Customer Info
Complete booking information with customer details and selected services.
Scheduling & Payment Tracking
Complete appointment scheduling with flexible payment options and tracking.
Reports & PDF Statements
Professional PDF statements and automated report delivery tracking.
Key Benefits
Designed to improve booking efficiency and patient satisfaction
Booking Speed
Built to reduce time to complete booking
Scheduling Conflicts
Designed to prevent double bookings
Payment Tracking
Built for accurate payment reconciliation
Patient Satisfaction
Designed to improve booking experience
Booking Management Dashboard
Complete overview of appointments and payment status
Frequently Asked Questions
Common questions about booking system implementation
Can patients book multiple tests and packages in one appointment?
Yes! Patients can select multiple individual tests and packages in a single booking. The system automatically calculates combined pricing, schedules the appropriate time slot, and generates a comprehensive booking statement.
How does the system handle partial payments and installments?
The booking system tracks all payment activities with detailed history. Patients can make partial payments, and the system automatically calculates remaining dues, sends payment reminders, and updates booking statements in real-time.
What happens if a patient needs to reschedule or cancel?
Patients can request rescheduling through WhatsApp, and the system checks real-time availability for new slots. Cancellation policies are automatically applied, and any applicable refunds are processed according to your lab's policies.
Ready to Streamline Your Booking Process?
See how smart booking management transforms lab operations