Digital Lab Profile + QR Stand
Patients scan and enter your lab flow on WhatsApp — simple and fast.
Digital Lab Profile + QR Stand
Show tests, packages, prices and let patients land directly in WhatsApp — no app installs.
Smart Cloud Lab Management Software — WhatsApp Reports, Online Booking & DICOM
SmartCarePlus is a cloud lab management platform for diagnostic labs — offering an online pathology report system, instant WhatsApp report delivery, scalable DICOM storage, home sample collection software and lab billing software to reduce turnaround time and admin overhead.
Digital Lab Dashboard
Manage tests, bookings, home collections and deliveries — all from one place.
Test Catalog
Packages, pricing & home collection options
Booking Dashboard
All bookings, payments and statements
DICOM Storage
High-capacity cloud storage & viewer
WhatsApp Reports
Automatic, secure report delivery
Instant report delivery
No follow-ups — patients get results on WhatsApp
Faster turnarounds • Happier patients
Lab workflows, simplified
Modern lab operations — from bookings and home collections to DICOM storage and WhatsApp report delivery.
Test Catalog & Transparent Pricing
Show packages, prices, home collection availability, and timelines.
Book Home Collections
Radius-based bookings with easy slot selection and driver coordination.
Solve lab challenges with SmartCarePlus
From online bookings and home collections to DICOM storage and WhatsApp report delivery — SmartCarePlus reduces TAT and admin overhead for diagnostic labs.
Slow result delivery & missed follow-ups
Problem: Patients wait days and staff spend hours calling for results.
Solution: Automated WhatsApp delivery of PDFs and notifications using Business API templates — with consent and full delivery logs.
- • Instant PDF delivery to patient WhatsApp (templated & auditable)
- • Delivery + read receipts logged for compliance and follow-up
- • Reduce calls, in-person visits, and admin overhead
DICOM storage & sharing pain
Problem: Heavy studies, disks, and slow transfers.
Solution: Cloud-based DICOM storage with web viewer links — share studies instantly with clinicians without mailing drives.
- • Scalable storage (start small, scale transparently)
- • One-click viewer links for secure clinician access
- • Role-based access & audit trails for patient privacy
Logistics chaos for home collections
Problem: Missed pickups and manual routing cause delays.
Solution: Radius-based bookings, slot selection and a phlebotomist app for routing & live status updates.
- • Coverage maps & radius checks to avoid surprises
- • Mobile app for phlebotomists with route optimization
- • Live status updates to patients via WhatsApp
Billing errors & reconciliation headaches
Problem: Manual invoices, mismatch between online/offline payments.
Solution: Itemized pathology billing, GST-ready invoices and exports for easy reconciliation.
- • Package & combo pricing with clear itemization
- • Automatic invoice generation and GST fields
- • Exportable statements for accounting
Staff shortages & shift confusion
Problem: Coverage gaps and miscommunication during peak hours.
Solution: Shift templates, role-based access, swap requests and basic payroll exports to keep operations smooth.
- • Create reusable shift templates
- • Role-based permissions and swap approvals
- • Time logs and export for payroll
Data security & compliance
FHIR-format records, encryption in transit & at rest, role-based access and audit logs — built so labs can be secure by default.
- • FHIR-compatible data model for interoperability
- • Encryption, access controls and detailed audit logs
- • Consent capture & delivery logs for WhatsApp reports
Built for labs that scale
Manage tests, collections, reports, and payments with one modern dashboard — and deliver results faster.
Fully Cloud Based Platform
Access from anywhere with cloud infrastructure—remote work, scalability, automatic backups, and HIPAA compliance without hardware costs.
Go Cloud
Security & Compliance
HIPAA and GDPR compliant with end-to-end encryption, role-based access, audit logs, and regular security audits.
View Security Features
Digital Lab Profile + QR
Patients scan to view tests, prices, slots, and book via WhatsApp.
Setup Lab Profile
Transparent Test Catalog
Showcase packages with prices, timelines, and home collection options.
Create Catalog
Digital Patient Management
Maintain digital patient records, history, and reporting access.
Manage Patients
Instant Lab Bookings
Create and manage bookings instantly with a fast, clutter-free dashboard built for lab teams.
Manage Bookings
QR Coded Lab Bookings & Reports
Generate unique QR codes for bookings and reports—patients scan for status, payments, and secure report access.
Enable QR Codes
Generate Lab Reports on Mobile
Create professional reports anytime, anywhere with 1500+ ready templates — no desktop required.
Generate Reports
Switch From Excel / Legacy LIS
Easy migration from Excel or legacy systems with data tools, support team assistance, training resources, and minimal downtime.
Start Migration
Advanced Staff Management
Assign roles, track schedules, and monitor staff performance.
Manage Staff
Workflow Automation
Automate from registration to feedback—notifications, analyzer integration, billing, Facebook/Instagram ads, and feedback collection.
Automate Workflow
Barcode Generation & Scanning
Generate unique barcodes per sample, scan with mobile app or scanner, track through testing process, and auto-link reports.
Setup Barcodes
Analyzer Integration
Connect 100+ analyzers with ASTM/HL7 protocols for automated result fetching—eliminate manual entry and speed up reports.
Connect Analyzers
DICOM Storage & Viewer
Store and view medical imaging with OHIF-based viewer, Google Cloud Healthcare API, and AI-powered segmentation with MONAI.
Try DICOM Viewer
Lab Accounting
Built-in billing with commission tracking for referrers and internal records.
Manage Accounting
AI Assistant
Answer FAQs instantly and guide patients to the right test.
Activate AI
WhatsApp AI Assistant
Answer patient queries 24/7 with AI on WhatsApp Business API—test prices, timings, bookings, and reports without human intervention.
Activate AI Assistant
AI Report Template Generation
Generate custom report templates in under 2 minutes with AI—suggests fields, ranges, and units for any test type.
Generate Template
Referrer Partner Network
Track referrals, commissions, and performance of doctors and partners.
Setup Referrers
Easy Home Collections
Google Maps-powered booking with time slots and service radius.
Setup Home Collections
Smart Ads
Run targeted Facebook and Instagram ads with AI-powered landing pages that convert visitors into bookings.
Start Your First Ad
Multi-Branch Management
Manage multiple locations from one dashboard—2-click branch switching, centralized catalogs, and franchise control.
Manage Branches
30-Minute Onboarding
Get started in just 30 minutes—create patients at booking, add tests on the fly, use 1,500+ templates, and AI-generate custom templates in under 2 minutes.
Start OnboardingFully Cloud Based Platform
Access your lab management system from anywhere with internet connection. Cloud infrastructure enables remote work, multi-location collaboration, and seamless scalability. No expensive hardware or IT maintenance required. Automatic backups, 99.9% uptime, and enterprise-grade security with encryption and HIPAA compliance. Scale up or down instantly based on demand without infrastructure investments.
Security & Compliance
Protect patient data with HIPAA and GDPR compliant security measures. End-to-end encryption for data transmission (TLS 1.3) and storage (AES-256). Role-based access controls restrict data access to authorized personnel only. Comprehensive audit logs track all user activities for transparency and accountability. Regular security audits identify and mitigate vulnerabilities to keep your lab compliant and secure.
Digital Lab Profile + QR Stand
Transform your lab into a digital-first hub with a branded profile and interactive QR stand. Patients scan the QR at reception or online, and instantly access your test catalog, packages, pricing, and booking options via WhatsApp—without downloading an app. This creates a smooth, professional entry point that builds trust while reducing friction for first-time visitors. By offering immediate access to your services in a familiar chat interface, your lab positions itself as modern, transparent, and patient-centric—ready to meet expectations of digital-first healthcare experiences.
Lab Tests, Packages & Pricing Transparency
Present your complete test catalog and packages with full details, including prices, availability, home collection options, and turnaround times. Patients get complete clarity before booking, which not only builds trust but also reduces repetitive inquiries to your staff. By delivering pricing and package details upfront in a simple, accessible format, your lab projects reliability, professionalism, and fairness. This empowers patients to make informed choices with confidence while streamlining the booking journey and reinforcing your reputation as a transparent healthcare partner.
Digital Patient Management
Take control of patient data with a secure, digital-first management system. Every patient gets a comprehensive profile containing demographics, medical history, test results, and payment records—all linked together in one place. Access permissions and consent management ensure data is shared only with the right people, while patients benefit from clear communication and easy access to their reports. With searchable, audit-ready records, your lab eliminates paperwork and delivers an organized, trustworthy patient experience that aligns with modern healthcare standards.
Instant Lab Bookings
Make test scheduling effortless with a booking system tailored for labs. Patients choose their tests, pick available time slots, and receive instant confirmations—all through WhatsApp or your branded portal. Automated reminders reduce no-shows, while rescheduling or cancellations are handled with just a few taps. For your team, a unified dashboard keeps track of appointments in real time, ensuring smooth operations even during peak hours. By cutting down manual coordination, you create a stress-free booking journey for patients and staff alike.
QR Coded Lab Bookings and Reports
Generate unique QR codes for each booking and report for secure, instant access. Patients scan booking QR to check status, make payments, and receive updates. Report QR codes provide secure access to test results without sharing sensitive links. Lab staff can scan QR codes to quickly pull up booking details and patient history. Eliminates manual search and enhances privacy with scan-only access.
Generate Lab Reports on Mobile
Empower your lab team to create professional, accurate lab reports directly from mobile devices—no desktop dependency. With 1500+ ready-made templates designed for every test category, reporting becomes faster, more consistent, and error-free. Whether you’re in the lab, on the move, or handling home collections, reports can be generated, reviewed, and shared instantly through WhatsApp or PDF. This mobile-first workflow modernizes your reporting process, improves turnaround time, and ensures your patients receive clear, standardized reports—anytime, anywhere.
Switch From Excel / Legacy LIS
Migrate easily from Excel spreadsheets or legacy lab information systems. Data migration tools support common formats and legacy system exports. Support team assists with data extraction, validation, and import. Comprehensive training resources including video tutorials, documentation, and live training sessions. Intuitive interface reduces learning curve for staff familiar with older systems. Minimal downtime during transition with smooth data handover.
Advanced Staff Management
Organize your workforce with precision using role-based staff management designed for healthcare environments. Assign responsibilities across directors, technicians, receptionists, and phlebotomists while tailoring permissions for each. Every action is logged for accountability, and schedules are visible at a glance to avoid confusion or overlap. By digitizing staff workflows, your lab strengthens compliance, streamlines daily operations, and ensures that every team member contributes efficiently toward accurate and timely patient care.
End-to-End Lab Workflow Automation
Automate complete lab operations from registration to feedback collection. Automated notifications at each stage—booking confirmation, sample collection reminders, report ready alerts, payment reminders. Analyzer integration auto-fetches results and generates reports. Marketing automation creates and runs Facebook/Instagram ad campaigns. Automated feedback collection improves service quality. Reduce manual work and errors across the entire workflow.
Barcode Generation, Scanning & Auto Report Linking
Generate unique barcodes for each sample and track through the entire testing process. Lab staff scan barcodes at collection, processing, and analysis stages for accurate tracking. Use mobile app to scan barcodes with smartphone camera if no dedicated scanner available. Support for pre-printed barcode sticker labels—scan to link samples to bookings. Auto-links test results to correct booking when barcode is scanned, ensuring accurate report generation.
Analyzer Integration
Connect 100+ laboratory analyzers directly to SmartCarePlus for automated result fetching. Support for ASTM and HL7 protocols enables seamless data transfer from instruments. Eliminate manual result entry errors and speed up report generation. Intelligent result processing maps analyzer output to correct test parameters automatically. Configure once and let the system handle all data transfers for faster turnaround times.
DICOM Storage & Viewer
Store and view medical imaging studies with OHIF-based DICOM viewer powered by Google Cloud Healthcare API. Upload CT, MRI, X-rays and other DICOM studies securely to the cloud. Share viewing links with radiologists and clinicians for remote reporting. Includes AI-powered segmentation with MONAI for advanced image analysis. Scalable storage starting at 25GB with flexible expansion.
Smart Accounting for Labs
Manage your lab’s finances effortlessly with a system built specifically for healthcare operations. Generate invoices, record payments, and maintain accurate accounts without relying on spreadsheets or external tools. Custom commission rules for referrers and partners ensure every transaction is properly tracked and distributed. By centralizing financial workflows within the same platform that manages tests and bookings, your lab saves time, reduces errors, and stays fully transparent. This allows staff to focus more on accurate results and patient experience while knowing that revenue and commissions are consistently handled with precision.
AI Assistant for Instant Patient Queries
Engage patients 24/7 with an AI Assistant that instantly answers questions about your lab’s services, timings, pricing, and FAQs. Instead of waiting on phone calls or email replies, patients get quick, accurate responses directly on WhatsApp. The assistant guides them to the right test, the correct booking form, or even payment options without staff intervention. This reduces manual effort for your team while delivering faster, smarter service to patients—improving satisfaction, cutting wait times, and creating a seamless digital-first lab experience.
WhatsApp AI Assistant
Answer patient queries 24/7 with AI Assistant integrated into WhatsApp Business API. Patients get instant answers about test prices, timings, home collection availability, and report status. AI guides them to book tests, make payments, and access reports—all without human intervention. Reduce staff workload while providing faster, smarter patient service through the messaging app they already use.
AI Powered Instant Lab Report Template Generation
Generate custom report templates in under 2 minutes using AI-powered template generator. AI suggests appropriate fields, ranges, and units based on test name and type. Works alongside 1,500+ pre-built templates for common tests. Create templates for specialized or uncommon tests on-demand without technical knowledge. Consistent formatting ensures professional reports every time.
Referrer Partner Network
Grow your business by building a strong network of doctors and partners through SmartCarePlus’s referrer management system. Every referral is tracked with precision, and commissions are calculated automatically based on your rules—whether percentage-based, flat, or test-specific. Partners can view transparent dashboards showing their referrals and earnings, creating a relationship of trust. By streamlining commission settlements and performance tracking, your lab strengthens partnerships while reducing disputes and administrative overhead.
Book Home Collections with Ease
Simplify home sample collections by combining intelligent scheduling with Google Maps-powered radius management. Patients instantly know if they fall within your service area, pick preferred collection times, and confirm appointments in just a few taps. This convenience makes your lab accessible to more patients and builds loyalty by eliminating the need for travel. By automating the most common logistical challenges, SmartCarePlus helps labs expand their reach, improve efficiency, and convert one-time visitors into long-term patients who trust your services.
Smart Ads
Run targeted Facebook and Instagram ads directly from SmartCarePlus Dashboard. Reach more patients with AI-powered landing pages that turn clicks into confirmed bookings. Ready-made ad templates designed for healthcare labs make it easy to launch campaigns without marketing expertise. Each lab automatically gets a landing page with an AI Assistant that helps convert visitors into bookings. Track performance, manage budgets, and grow your lab revenue—all from your SmartCarePlus dashboard.
Multi-Branch & Franchise Management
Manage multiple lab locations and franchises from a single admin dashboard. Switch between branches with just 2 clicks. Centralized control over test catalogs, pricing, and reporting standards ensures consistency. Monitor performance metrics across all locations in real-time. Franchise owners get granular control while maintaining brand standards. Streamlined communication and resource sharing between branches.
30-Minute Onboarding
Get started in just 30 minutes with SmartCarePlus quick onboarding. Create patients at booking time, add tests on the fly, and use 1,500+ pre-built report templates. For custom tests, generate templates in under 2 minutes with AI-powered report template generator. No lengthy setup process—just enter lab details and staff info to start accepting bookings immediately.
Benefits
Why labs choose SmartCarePlus
Faster report delivery, smarter logistics, and cleaner billing — for labs that care about speed and accuracy.
Scalable DICOM storage & viewer
Upload and view GB-sized imaging studies in the cloud — review from anywhere.
Home collection & radius management
Home sample bookings powered by Google Maps radius checks — clear coverage and smooth logistics.
Instant WhatsApp report delivery
Send finished reports straight to patients’ WhatsApp — faster turnarounds and fewer calls.
Secure. Compliant. Trusted.
Security and compliance are core — not optional add-ons. Built for healthcare, trusted globally.
Cloud Infrastructure
Hosted across Google Cloud and secure VPS instance. Data is processed and transferred safely between environments with strong safeguards.
FHIR-Compliant
Data exchange built on FHIR standards, ensuring interoperability and structured health data sharing.
End-to-End Encryption
All patient and facility data is encrypted in transit and at rest with enterprise-grade security controls.
Your Data, Your Control
Data is never sold, shared, or accessed without explicit permission. Transparency is fundamental, and you stay in control.
Full Lab Control — Right from Your Mobile
Everything you can do on the web dashboard can also be done on mobile — from creating reports to managing bookings and home collections.The only exception: DICOM study upload and viewing.
Generate Reports on Mobile
Create, review, and approve pathology reports using 1500+ templates — no desktop required.
Home Collection Workflow
Track phlebotomists, manage routes, and get live collection status updates — all from your phone.
Bookings, Billing & Staff
Manage test bookings, invoices, and staff schedules directly from the mobile app with full parity to the web version.
Except DICOM Operations
Uploading or viewing DICOM studies remains web-only due to high-volume imaging requirements.
Unified Dashboard Access
Stay synced — all actions, edits, and updates made on mobile reflect instantly on the web dashboard.
*DICOM study upload and viewing are currently limited to the web platform due to file size and rendering constraints. All other operations are fully supported on mobile.
Access From Anywhere — Your Way
Meet patients where they already are. SmartCarePlus is available on WhatsApp, Android, and the Web — unified, secure, and FHIR-compliant.
WhatsApp for Patients
No app install — patient actions, reminders, reports, and one-tap access directly inside WhatsApp.
- Instant Lab Reports → Patients receive secure reports directly on WhatsApp.
- Booking & Reminders → Easy test bookings with automated reminders.
- Home Collection Requests → Patients can request sample pickup from home.
- Two-Way Support → Quick queries, updates, and feedback via WhatsApp chat.
Android App
Native Android app for patients and staff — local notifications and secure sync.
- Full Feature Access → Use all SmartCarePlus features, same as the web platform.
- Real-Time Dashboard → Monitor bookings, collections, and reports live.
- Staff & Technician Management → Assign tasks, track progress, approve shifts.
- Sample Tracking & Patient Records → Update collection status and securely access patient data anytime.
Web Dashboard
Full-featured clinician & admin portal — scheduling, analytics, billing, and integrations in one secure dashboard.
- Everything in the App + More → Full access to all SmartCarePlus features, plus advanced tools.
- Handle the Big Stuff → Upload and manage multi-GB DICOM studies without hassle.
- Streamlined Imaging → View and share DICOM securely in the cloud — no local downloads.
- Work Like a Pro → Shortcuts, keyboard navigation, and optimized workflows for speed.
All connections are encrypted in transit and at rest. Role-based access controls, audit trails, and consent-first data sharing keep patient privacy central. SmartCarePlus is FHIR-compliant and built to meet global healthcare standards.
SmartCarePlus vs Paper/Excel vs Local System
| Key Feature | SmartCarePlus | Paper / Excel | Local System |
|---|---|---|---|
| Digital Lab Profile + QR Stand | ✅ Patients engage via QR + WhatsApp, digital catalog access | ❌ No digital profile, patients must call/visit | ⚠️ Basic profile in software, not WhatsApp-enabled |
| Staff Management | ✅ Role-based access, secure and efficient workflows | ❌ Manual staff notes, no role control | ✅ Basic staff roles available, some role access control |
| Lab Tests, Packages & Pricing Transparency | ✅ Full catalog with transparent pricing and packages | ❌ Paper lists only, no transparency | ⚠️ Catalog exists but not shareable easily with patients |
| AI Assistant for Patient Queries | ✅ AI-powered instant answers on WhatsApp | ❌ Staff must answer every query manually | ⚠️ Basic chatbot or none |
| Centralized Bookings | ✅ All bookings in one dashboard (WhatsApp, app, manual) | ❌ Manual registers prone to errors | ⚠️ Bookings in software but not multi-channel integrated |
| Booking Payment Management | ✅ Online & offline payments tracked centrally | ❌ Manual receipts, prone to mismatch | ⚠️ Payments tracked but limited integration |
| Download Booking Statement | ✅ One-click booking & payment statements | ❌ Manual tallies in Excel | ⚠️ Export available but limited |
| Home Collections | ✅ Google Maps radius, patient self-scheduling | ❌ No tracking, manual phone scheduling | ⚠️ Technician assigned but no geo radius |
| Lab Reports Delivery | ✅ Instant secure WhatsApp delivery | ❌ Printed reports, delayed collection | ❌ Email or physical only, no WhatsApp |
| Referrer Management | ✅ Full tracking, commissions, and payments | ❌ Manual logs, prone to disputes | ✅ Basic referral notes and records in software |
| Cloud Storage (incl. DICOM) | ✅ Scalable cloud storage for large files | ❌ CDs/DVDs, no digital storage | ⚠️ Limited on-premise storage, slow sharing |
| Smart Accounting | ✅ Integrated billing, invoices, commissions | ❌ Manual bookkeeping | ✅ Accounting tool available, but not integrated |
Simple, transparent pricing
No setup fees, no hidden costs. Just a simple monthly fee that scales with your lab.
Billing:
Lab Starter
₹1,999
/monthly
- Smart digital lab profile
- Public web page + directory listing
- 2 staff members included
- Test catalog management
- WhatsApp-based bookings
- Access 1,500+ report templates
- Home collection booking via WhatsApp (within your area)
- Digital patient record system
- Referrer management tools
- Integrated billing & invoicing
- 25 GB secure data storage
- Analytics dashboard
Most Popular
Lab Pro
₹3,499
/monthly
- All Starter features included
- Up to 5 staff members
- Smart AI Assistant
- 50 GB secure storage
- Regulatory compliance storage
- WhatsApp API integration
- Promotional WhatsApp messaging
- Priority Care Support
Lab Max
₹7,999
/monthly
- All Pro features included
- Unlimited staff members
- 100 GB secure cloud storage
- Priority Care Support
FAQs
Common questions for labs
Home collections, DICOMs, WhatsApp reports or payments — quick, clear answers.
Patients can request home collection during booking. Use Google Maps-powered radius checks to show service coverage, let patients pick slots, and confirm collections directly via WhatsApp or the web dashboard.
Schedule your SmartCarePlus demo
See how SmartCarePlus streamlines appointments, e-prescriptions, inventory, billing, and patient follow-ups. Pick a time — we'll tailor the walkthrough to your org type and role.
- ✓Personalized walkthrough (15–30 min)
- ✓Live Q&A with our product specialist
- ✓Integration & pricing discussion included
Get your lab digital-ready
Create a QR-first lab profile, enable home collections, scale DICOM storage and deliver reports instantly via WhatsApp.