Digital Lab Profile + QR Stand
Patients scan and enter your lab flow on WhatsApp — simple and fast.
SmartCarePlus is a cloud lab management platform for diagnostic labs — offering an online pathology report system, instant WhatsApp report delivery, scalable DICOM storage, home sample collection software and lab billing software to reduce turnaround time and admin overhead.
Manage tests, bookings, home collections and deliveries — all from one place.
Packages, pricing & home collection options
All bookings, payments and statements
High-capacity cloud storage & viewer
Automatic, secure report delivery
Instant report delivery
No follow-ups — patients get results on WhatsApp
Modern lab operations — from bookings and home collections to DICOM storage and WhatsApp report delivery.
Patients scan and enter your lab flow on WhatsApp — simple and fast.
Show packages, prices, home collection availability, and timelines.
Radius-based bookings with easy slot selection and driver coordination.
From online bookings and home collections to DICOM storage and WhatsApp report delivery — SmartCarePlus reduces TAT and admin overhead for diagnostic labs.
Problem: Patients wait days and staff spend hours calling for results.
Solution: Automated WhatsApp delivery of PDFs and notifications using Business API templates — with consent and full delivery logs.
Problem: Heavy studies, disks, and slow transfers.
Solution: Cloud-based DICOM storage with web viewer links — share studies instantly with clinicians without mailing drives.
Problem: Missed pickups and manual routing cause delays.
Solution: Radius-based bookings, slot selection and a phlebotomist app for routing & live status updates.
Problem: Manual invoices, mismatch between online/offline payments.
Solution: Itemized pathology billing, GST-ready invoices and exports for easy reconciliation.
Problem: Coverage gaps and miscommunication during peak hours.
Solution: Shift templates, role-based access, swap requests and basic payroll exports to keep operations smooth.
FHIR-format records, encryption in transit & at rest, role-based access and audit logs — built so labs can be secure by default.
Manage tests, collections, reports, and payments with one modern dashboard — and deliver results faster.

Access your lab management system from anywhere with internet connection. Cloud infrastructure enables remote work, multi-location collaboration, and seamless scalability. No expensive hardware or IT maintenance required. Automatic backups, 99.9% uptime, and enterprise-grade security with encryption and HIPAA compliance. Scale up or down instantly based on demand without infrastructure investments.

Protect patient data with HIPAA and GDPR compliant security measures. End-to-end encryption for data transmission (TLS 1.3) and storage (AES-256). Role-based access controls restrict data access to authorized personnel only. Comprehensive audit logs track all user activities for transparency and accountability. Regular security audits identify and mitigate vulnerabilities to keep your lab compliant and secure.

Transform your lab into a digital-first hub with a branded profile and interactive QR stand. Patients scan the QR at reception or online, and instantly access your test catalog, packages, pricing, and booking options via WhatsApp—without downloading an app. This creates a smooth, professional entry point that builds trust while reducing friction for first-time visitors. By offering immediate access to your services in a familiar chat interface, your lab positions itself as modern, transparent, and patient-centric—ready to meet expectations of digital-first healthcare experiences.

Present your complete test catalog and packages with full details, including prices, availability, home collection options, and turnaround times. Patients get complete clarity before booking, which not only builds trust but also reduces repetitive inquiries to your staff. By delivering pricing and package details upfront in a simple, accessible format, your lab projects reliability, professionalism, and fairness. This empowers patients to make informed choices with confidence while streamlining the booking journey and reinforcing your reputation as a transparent healthcare partner.

Take control of patient data with a secure, digital-first management system. Every patient gets a comprehensive profile containing demographics, medical history, test results, and payment records—all linked together in one place. Access permissions and consent management ensure data is shared only with the right people, while patients benefit from clear communication and easy access to their reports. With searchable, audit-ready records, your lab eliminates paperwork and delivers an organized, trustworthy patient experience that aligns with modern healthcare standards.

Make test scheduling effortless with a booking system tailored for labs. Patients choose their tests, pick available time slots, and receive instant confirmations—all through WhatsApp or your branded portal. Automated reminders reduce no-shows, while rescheduling or cancellations are handled with just a few taps. For your team, a unified dashboard keeps track of appointments in real time, ensuring smooth operations even during peak hours. By cutting down manual coordination, you create a stress-free booking journey for patients and staff alike.

Generate unique QR codes for each booking and report for secure, instant access. Patients scan booking QR to check status, make payments, and receive updates. Report QR codes provide secure access to test results without sharing sensitive links. Lab staff can scan QR codes to quickly pull up booking details and patient history. Eliminates manual search and enhances privacy with scan-only access.

Empower your lab team to create professional, accurate lab reports directly from mobile devices—no desktop dependency. With 1500+ ready-made templates designed for every test category, reporting becomes faster, more consistent, and error-free. Whether you’re in the lab, on the move, or handling home collections, reports can be generated, reviewed, and shared instantly through WhatsApp or PDF. This mobile-first workflow modernizes your reporting process, improves turnaround time, and ensures your patients receive clear, standardized reports—anytime, anywhere.

Migrate easily from Excel spreadsheets or legacy lab information systems. Data migration tools support common formats and legacy system exports. Support team assists with data extraction, validation, and import. Comprehensive training resources including video tutorials, documentation, and live training sessions. Intuitive interface reduces learning curve for staff familiar with older systems. Minimal downtime during transition with smooth data handover.

Organize your workforce with precision using role-based staff management designed for healthcare environments. Assign responsibilities across directors, technicians, receptionists, and phlebotomists while tailoring permissions for each. Every action is logged for accountability, and schedules are visible at a glance to avoid confusion or overlap. By digitizing staff workflows, your lab strengthens compliance, streamlines daily operations, and ensures that every team member contributes efficiently toward accurate and timely patient care.

Automate complete lab operations from registration to feedback collection. Automated notifications at each stage—booking confirmation, sample collection reminders, report ready alerts, payment reminders. Analyzer integration auto-fetches results and generates reports. Marketing automation creates and runs Facebook/Instagram ad campaigns. Automated feedback collection improves service quality. Reduce manual work and errors across the entire workflow.

Generate unique barcodes for each sample and track through the entire testing process. Lab staff scan barcodes at collection, processing, and analysis stages for accurate tracking. Use mobile app to scan barcodes with smartphone camera if no dedicated scanner available. Support for pre-printed barcode sticker labels—scan to link samples to bookings. Auto-links test results to correct booking when barcode is scanned, ensuring accurate report generation.

Connect 100+ laboratory analyzers directly to SmartCarePlus for automated result fetching. Support for ASTM and HL7 protocols enables seamless data transfer from instruments. Eliminate manual result entry errors and speed up report generation. Intelligent result processing maps analyzer output to correct test parameters automatically. Configure once and let the system handle all data transfers for faster turnaround times.

Store and view medical imaging studies with OHIF-based DICOM viewer powered by Google Cloud Healthcare API. Upload CT, MRI, X-rays and other DICOM studies securely to the cloud. Share viewing links with radiologists and clinicians for remote reporting. Includes AI-powered segmentation with MONAI for advanced image analysis. Scalable storage starting at 25GB with flexible expansion.

Manage your lab’s finances effortlessly with a system built specifically for healthcare operations. Generate invoices, record payments, and maintain accurate accounts without relying on spreadsheets or external tools. Custom commission rules for referrers and partners ensure every transaction is properly tracked and distributed. By centralizing financial workflows within the same platform that manages tests and bookings, your lab saves time, reduces errors, and stays fully transparent. This allows staff to focus more on accurate results and patient experience while knowing that revenue and commissions are consistently handled with precision.

Engage patients 24/7 with an AI Assistant that instantly answers questions about your lab’s services, timings, pricing, and FAQs. Instead of waiting on phone calls or email replies, patients get quick, accurate responses directly on WhatsApp. The assistant guides them to the right test, the correct booking form, or even payment options without staff intervention. This reduces manual effort for your team while delivering faster, smarter service to patients—improving satisfaction, cutting wait times, and creating a seamless digital-first lab experience.

Answer patient queries 24/7 with AI Assistant integrated into WhatsApp Business API. Patients get instant answers about test prices, timings, home collection availability, and report status. AI guides them to book tests, make payments, and access reports—all without human intervention. Reduce staff workload while providing faster, smarter patient service through the messaging app they already use.

Generate custom report templates in under 2 minutes using AI-powered template generator. AI suggests appropriate fields, ranges, and units based on test name and type. Works alongside 1,500+ pre-built templates for common tests. Create templates for specialized or uncommon tests on-demand without technical knowledge. Consistent formatting ensures professional reports every time.

Grow your business by building a strong network of doctors and partners through SmartCarePlus’s referrer management system. Every referral is tracked with precision, and commissions are calculated automatically based on your rules—whether percentage-based, flat, or test-specific. Partners can view transparent dashboards showing their referrals and earnings, creating a relationship of trust. By streamlining commission settlements and performance tracking, your lab strengthens partnerships while reducing disputes and administrative overhead.

Simplify home sample collections by combining intelligent scheduling with Google Maps-powered radius management. Patients instantly know if they fall within your service area, pick preferred collection times, and confirm appointments in just a few taps. This convenience makes your lab accessible to more patients and builds loyalty by eliminating the need for travel. By automating the most common logistical challenges, SmartCarePlus helps labs expand their reach, improve efficiency, and convert one-time visitors into long-term patients who trust your services.

Run targeted Facebook and Instagram ads directly from SmartCarePlus Dashboard. Reach more patients with AI-powered landing pages that turn clicks into confirmed bookings. Ready-made ad templates designed for healthcare labs make it easy to launch campaigns without marketing expertise. Each lab automatically gets a landing page with an AI Assistant that helps convert visitors into bookings. Track performance, manage budgets, and grow your lab revenue—all from your SmartCarePlus dashboard.

Manage multiple lab locations and franchises from a single admin dashboard. Switch between branches with just 2 clicks. Centralized control over test catalogs, pricing, and reporting standards ensures consistency. Monitor performance metrics across all locations in real-time. Franchise owners get granular control while maintaining brand standards. Streamlined communication and resource sharing between branches.

Get started in just 30 minutes with SmartCarePlus quick onboarding. Create patients at booking time, add tests on the fly, and use 1,500+ pre-built report templates. For custom tests, generate templates in under 2 minutes with AI-powered report template generator. No lengthy setup process—just enter lab details and staff info to start accepting bookings immediately.
Faster report delivery, smarter logistics, and cleaner billing — for labs that care about speed and accuracy.
Show tests, packages, prices and let patients land directly in WhatsApp — no app installs.
Upload and view GB-sized imaging studies in the cloud — review from anywhere.
Home sample bookings powered by Google Maps radius checks — clear coverage and smooth logistics.
Send finished reports straight to patients’ WhatsApp — faster turnarounds and fewer calls.
Security and compliance are core — not optional add-ons. Built for healthcare, trusted globally.
Hosted across Google Cloud and secure VPS instance. Data is processed and transferred safely between environments with strong safeguards.
Data exchange built on FHIR standards, ensuring interoperability and structured health data sharing.
All patient and facility data is encrypted in transit and at rest with enterprise-grade security controls.
Data is never sold, shared, or accessed without explicit permission. Transparency is fundamental, and you stay in control.
Everything you can do on the web dashboard can also be done on mobile — from creating reports to managing bookings and home collections.The only exception: DICOM study upload and viewing.
Create, review, and approve pathology reports using 1500+ templates — no desktop required.
Track phlebotomists, manage routes, and get live collection status updates — all from your phone.
Manage test bookings, invoices, and staff schedules directly from the mobile app with full parity to the web version.
Uploading or viewing DICOM studies remains web-only due to high-volume imaging requirements.
Stay synced — all actions, edits, and updates made on mobile reflect instantly on the web dashboard.
*DICOM study upload and viewing are currently limited to the web platform due to file size and rendering constraints. All other operations are fully supported on mobile.
Meet patients where they already are. SmartCarePlus is available on WhatsApp, Android, and the Web — unified, secure, and FHIR-compliant.
No app install — patient actions, reminders, reports, and one-tap access directly inside WhatsApp.
Native Android app for patients and staff — local notifications and secure sync.
Full-featured clinician & admin portal — scheduling, analytics, billing, and integrations in one secure dashboard.
All connections are encrypted in transit and at rest. Role-based access controls, audit trails, and consent-first data sharing keep patient privacy central. SmartCarePlus is FHIR-compliant and built to meet global healthcare standards.
| Key Feature | SmartCarePlus | Paper / Excel | Local System |
|---|---|---|---|
| Digital Lab Profile + QR Stand | ✅ Patients engage via QR + WhatsApp, digital catalog access | ❌ No digital profile, patients must call/visit | ⚠️ Basic profile in software, not WhatsApp-enabled |
| Staff Management | ✅ Role-based access, secure and efficient workflows | ❌ Manual staff notes, no role control | ✅ Basic staff roles available, some role access control |
| Lab Tests, Packages & Pricing Transparency | ✅ Full catalog with transparent pricing and packages | ❌ Paper lists only, no transparency | ⚠️ Catalog exists but not shareable easily with patients |
| AI Assistant for Patient Queries | ✅ AI-powered instant answers on WhatsApp | ❌ Staff must answer every query manually | ⚠️ Basic chatbot or none |
| Centralized Bookings | ✅ All bookings in one dashboard (WhatsApp, app, manual) | ❌ Manual registers prone to errors | ⚠️ Bookings in software but not multi-channel integrated |
| Booking Payment Management | ✅ Online & offline payments tracked centrally | ❌ Manual receipts, prone to mismatch | ⚠️ Payments tracked but limited integration |
| Download Booking Statement | ✅ One-click booking & payment statements | ❌ Manual tallies in Excel | ⚠️ Export available but limited |
| Home Collections | ✅ Google Maps radius, patient self-scheduling | ❌ No tracking, manual phone scheduling | ⚠️ Technician assigned but no geo radius |
| Lab Reports Delivery | ✅ Instant secure WhatsApp delivery | ❌ Printed reports, delayed collection | ❌ Email or physical only, no WhatsApp |
| Referrer Management | ✅ Full tracking, commissions, and payments | ❌ Manual logs, prone to disputes | ✅ Basic referral notes and records in software |
| Cloud Storage (incl. DICOM) | ✅ Scalable cloud storage for large files | ❌ CDs/DVDs, no digital storage | ⚠️ Limited on-premise storage, slow sharing |
| Smart Accounting | ✅ Integrated billing, invoices, commissions | ❌ Manual bookkeeping | ✅ Accounting tool available, but not integrated |
No setup fees, no hidden costs. Just a simple monthly fee that scales with your lab.
Home collections, DICOMs, WhatsApp reports or payments — quick, clear answers.
Patients can request home collection during booking. Use Google Maps-powered radius checks to show service coverage, let patients pick slots, and confirm collections directly via WhatsApp or the web dashboard.
See how SmartCarePlus streamlines appointments, e-prescriptions, inventory, billing, and patient follow-ups. Pick a time — we'll tailor the walkthrough to your org type and role.
Create a QR-first lab profile, enable home collections, scale DICOM storage and deliver reports instantly via WhatsApp.