Digital Lab Profile + QR Stand
Patients scan and enter your lab flow on WhatsApp — simple and fast.
Digital Lab Profile + QR Stand
Show tests, packages, prices and let patients land directly in WhatsApp — no app installs.
Smart Cloud Lab Management Software — WhatsApp Reports, Online Booking & DICOM
SmartCarePlus is a cloud lab management platform for diagnostic labs — offering an online pathology report system, instant WhatsApp report delivery, scalable DICOM storage, home sample collection software and lab billing software to reduce turnaround time and admin overhead.
Digital Lab Dashboard
Manage tests, bookings, home collections and deliveries — all from one place.
Test Catalog
Packages, pricing & home collection options
Booking Dashboard
All bookings, payments and statements
DICOM Storage
High-capacity cloud storage & viewer
WhatsApp Reports
Automatic, secure report delivery
Instant report delivery
No follow-ups — patients get results on WhatsApp
Faster turnarounds • Happier patients
Lab workflows, simplified
Modern lab operations — from bookings and home collections to DICOM storage and WhatsApp report delivery.
Test Catalog & Transparent Pricing
Show packages, prices, home collection availability, and timelines.
Book Home Collections
Radius-based bookings with easy slot selection and driver coordination.
Solve lab challenges with SmartCarePlus
From online bookings and home collections to DICOM storage and WhatsApp report delivery — SmartCarePlus reduces TAT and admin overhead for diagnostic labs.
Slow result delivery & missed follow-ups
Problem: Patients wait days and staff spend hours calling for results.
Solution: Automated WhatsApp delivery of PDFs and notifications using Business API templates — with consent and full delivery logs.
- • Instant PDF delivery to patient WhatsApp (templated & auditable)
- • Delivery + read receipts logged for compliance and follow-up
- • Reduce calls, in-person visits, and admin overhead
DICOM storage & sharing pain
Problem: Heavy studies, disks, and slow transfers.
Solution: Cloud-based DICOM storage with web viewer links — share studies instantly with clinicians without mailing drives.
- • Scalable storage (start small, scale transparently)
- • One-click viewer links for secure clinician access
- • Role-based access & audit trails for patient privacy
Logistics chaos for home collections
Problem: Missed pickups and manual routing cause delays.
Solution: Radius-based bookings, slot selection and a phlebotomist app for routing & live status updates.
- • Coverage maps & radius checks to avoid surprises
- • Mobile app for phlebotomists with route optimization
- • Live status updates to patients via WhatsApp
Billing errors & reconciliation headaches
Problem: Manual invoices, mismatch between online/offline payments.
Solution: Itemized pathology billing, GST-ready invoices and exports for easy reconciliation.
- • Package & combo pricing with clear itemization
- • Automatic invoice generation and GST fields
- • Exportable statements for accounting
Staff shortages & shift confusion
Problem: Coverage gaps and miscommunication during peak hours.
Solution: Shift templates, role-based access, swap requests and basic payroll exports to keep operations smooth.
- • Create reusable shift templates
- • Role-based permissions and swap approvals
- • Time logs and export for payroll
Data security & compliance
FHIR-format records, encryption in transit & at rest, role-based access and audit logs — built so labs can be secure by default.
- • FHIR-compatible data model for interoperability
- • Encryption, access controls and detailed audit logs
- • Consent capture & delivery logs for WhatsApp reports
Built for labs that scale
Manage tests, collections, reports, and payments with one modern dashboard — and deliver results faster.
Fully Cloud Based Platform
Access from anywhere with cloud infrastructure—remote work, scalability, automatic backups, and HIPAA compliance without hardware costs.
Go Cloud
Security & Compliance
HIPAA and GDPR compliant with end-to-end encryption, role-based access, audit logs, and regular security audits.
View Security Features
Digital Lab Profile + QR
Patients scan to view tests, prices, slots, and book via WhatsApp.
Setup Lab Profile
Transparent Test Catalog
Showcase packages with prices, timelines, and home collection options.
Create Catalog
Digital Patient Management
Maintain digital patient records, history, and reporting access.
Manage Patients
Instant Lab Bookings
Create and manage bookings instantly with a fast, clutter-free dashboard built for lab teams.
Manage Bookings
QR Coded Lab Bookings & Reports
Generate unique QR codes for bookings and reports—patients scan for status, payments, and secure report access.
Enable QR Codes
Generate Lab Reports on Mobile
Create professional reports anytime, anywhere with 1500+ ready templates — no desktop required.
Generate Reports
Switch From Excel / Legacy LIS
Easy migration from Excel or legacy systems with data tools, support team assistance, training resources, and minimal downtime.
Start Migration
Advanced Staff Management
Assign roles, track schedules, and monitor staff performance.
Manage Staff
Workflow Automation
Automate from registration to feedback—notifications, analyzer integration, billing, Facebook/Instagram ads, and feedback collection.
Automate Workflow
Barcode Generation & Scanning
Generate unique barcodes per sample, scan with mobile app or scanner, track through testing process, and auto-link reports.
Setup Barcodes
Analyzer Integration
Connect 100+ analyzers with ASTM/HL7 protocols for automated result fetching—eliminate manual entry and speed up reports.
Connect Analyzers
DICOM Storage & Viewer
Store and view medical imaging with OHIF-based viewer, Google Cloud Healthcare API, and AI-powered segmentation with MONAI.
Try DICOM Viewer
Lab Accounting
Built-in billing with commission tracking for referrers and internal records.
Manage Accounting
AI Assistant
Answer FAQs instantly and guide patients to the right test.
Activate AI
Official WhatsApp Business API
Get the Green Tick, use your existing number, and automate communication safely with the Official API.
Get Official API
AI Report Template Generation
Generate custom report templates in under 2 minutes with AI—suggests fields, ranges, and units for any test type.
Generate Template
Referrer Partner Network
Track referrals, commissions, and performance of doctors and partners.
Setup Referrers
Easy Home Collections
Google Maps-powered booking with time slots and service radius.
Setup Home Collections
Unified Ads Manager
Run targeted Google, Meta, and Microsoft ads with AI-powered landing pages that convert clicks to bookings.
Start Ad Campaign
Social Media Automation
Auto-generate posts, schedule content, and keep your social feed active with AI automation.
Automate Socials
Lab Growth Suite
The complete growth engine: Webpage, AI, WhatsApp, and Ads in one automated pipeline.
Get Growth Suite
AI-Powered LIS
Experience AI embedded in every step—from report templates to patient queries.
Explore AI LIS
Multi-Branch Management
Manage multiple locations from one dashboard—2-click branch switching, centralized catalogs, and franchise control.
Manage Branches
30-Minute Onboarding
Get started in just 30 minutes—create patients at booking, add tests on the fly, use 1,500+ templates, and AI-generate custom templates in under 2 minutes.
Start OnboardingBenefits
Why labs choose SmartCarePlus
Faster report delivery, smarter logistics, and cleaner billing — for labs that care about speed and accuracy.
Scalable DICOM storage & viewer
Upload and view GB-sized imaging studies in the cloud — review from anywhere.
Home collection & radius management
Home sample bookings powered by Google Maps radius checks — clear coverage and smooth logistics.
Instant WhatsApp report delivery
Send finished reports straight to patients’ WhatsApp — faster turnarounds and fewer calls.
Secure. Compliant. Trusted.
Security and compliance are core — not optional add-ons. Built for healthcare, trusted globally.
Cloud Infrastructure
Hosted across Google Cloud and secure VPS instance. Data is processed and transferred safely between environments with strong safeguards.
FHIR-Compliant
Data exchange built on FHIR standards, ensuring interoperability and structured health data sharing.
End-to-End Encryption
All patient and facility data is encrypted in transit and at rest with enterprise-grade security controls.
Your Data, Your Control
Data is never sold, shared, or accessed without explicit permission. Transparency is fundamental, and you stay in control.
Full Lab Control — Right from Your Mobile
Everything you can do on the web dashboard can also be done on mobile — from creating reports to managing bookings and home collections.The only exception: DICOM study upload and viewing.
Generate Reports on Mobile
Create, review, and approve pathology reports using 1500+ templates — no desktop required.
Home Collection Workflow
Track phlebotomists, manage routes, and get live collection status updates — all from your phone.
Bookings, Billing & Staff
Manage test bookings, invoices, and staff schedules directly from the mobile app with full parity to the web version.
Except DICOM Operations
Uploading or viewing DICOM studies remains web-only due to high-volume imaging requirements.
Unified Dashboard Access
Stay synced — all actions, edits, and updates made on mobile reflect instantly on the web dashboard.
*DICOM study upload and viewing are currently limited to the web platform due to file size and rendering constraints. All other operations are fully supported on mobile.
Access From Anywhere — Your Way
Meet patients where they already are. SmartCarePlus is available on WhatsApp, Android, and the Web — unified, secure, and FHIR-compliant.
WhatsApp for Patients
No app install — patient actions, reminders, reports, and one-tap access directly inside WhatsApp.
- Instant Lab Reports → Patients receive secure reports directly on WhatsApp.
- Booking & Reminders → Easy test bookings with automated reminders.
- Home Collection Requests → Patients can request sample pickup from home.
- Two-Way Support → Quick queries, updates, and feedback via WhatsApp chat.
Android App
Native Android app for patients and staff — local notifications and secure sync.
- Full Feature Access → Use all SmartCarePlus features, same as the web platform.
- Real-Time Dashboard → Monitor bookings, collections, and reports live.
- Staff & Technician Management → Assign tasks, track progress, approve shifts.
- Sample Tracking & Patient Records → Update collection status and securely access patient data anytime.
Web Dashboard
Full-featured clinician & admin portal — scheduling, analytics, billing, and integrations in one secure dashboard.
- Everything in the App + More → Full access to all SmartCarePlus features, plus advanced tools.
- Handle the Big Stuff → Upload and manage multi-GB DICOM studies without hassle.
- Streamlined Imaging → View and share DICOM securely in the cloud — no local downloads.
- Work Like a Pro → Shortcuts, keyboard navigation, and optimized workflows for speed.
All connections are encrypted in transit and at rest. Role-based access controls, audit trails, and consent-first data sharing keep patient privacy central. SmartCarePlus is FHIR-compliant and built to meet global healthcare standards.
SmartCarePlus vs Paper/Excel vs Local System
| Key Feature | SmartCarePlus | Paper / Excel | Local System |
|---|---|---|---|
| Digital Lab Profile + QR Stand | ✅ Patients engage via QR + WhatsApp, digital catalog access | ❌ No digital profile, patients must call/visit | ⚠️ Basic profile in software, not WhatsApp-enabled |
| Staff Management | ✅ Role-based access, secure and efficient workflows | ❌ Manual staff notes, no role control | ✅ Basic staff roles available, some role access control |
| Lab Tests, Packages & Pricing Transparency | ✅ Full catalog with transparent pricing and packages | ❌ Paper lists only, no transparency | ⚠️ Catalog exists but not shareable easily with patients |
| AI Assistant for Patient Queries | ✅ AI-powered instant answers on WhatsApp | ❌ Staff must answer every query manually | ⚠️ Basic chatbot or none |
| Centralized Bookings | ✅ All bookings in one dashboard (WhatsApp, app, manual) | ❌ Manual registers prone to errors | ⚠️ Bookings in software but not multi-channel integrated |
| Booking Payment Management | ✅ Online & offline payments tracked centrally | ❌ Manual receipts, prone to mismatch | ⚠️ Payments tracked but limited integration |
| Download Booking Statement | ✅ One-click booking & payment statements | ❌ Manual tallies in Excel | ⚠️ Export available but limited |
| Home Collections | ✅ Google Maps radius, patient self-scheduling | ❌ No tracking, manual phone scheduling | ⚠️ Technician assigned but no geo radius |
| Lab Reports Delivery | ✅ Instant secure WhatsApp delivery | ❌ Printed reports, delayed collection | ❌ Email or physical only, no WhatsApp |
| Referrer Management | ✅ Full tracking, commissions, and payments | ❌ Manual logs, prone to disputes | ✅ Basic referral notes and records in software |
| Cloud Storage (incl. DICOM) | ✅ Scalable cloud storage for large files | ❌ CDs/DVDs, no digital storage | ⚠️ Limited on-premise storage, slow sharing |
| Smart Accounting | ✅ Integrated billing, invoices, commissions | ❌ Manual bookkeeping | ✅ Accounting tool available, but not integrated |
Simple, transparent pricing
No setup fees, no hidden costs. Just a simple monthly fee that scales with your lab.
Billing:
Digital Presence Plan
Smart Digital Lab Profile with QR Access
Public Test Catalogue & Pricing Page
AI Chat Assistant for Patient Queries
Official WhatsApp Business API Setup
Ads Campaign Manager Access
Social Media Auto-Posting Tools
₹1,499
/monthly
Most Popular
Pathology Lab Management Plan
₹2,499
/monthly
- Everything in Digital Presence Plan
- Multi-Staff Access (Up to 3 Users)
- Complete Patient Management System
- Online & Counter Lab Booking System
- QR-Based Booking & Report Access
- Mobile-Friendly Lab Reports
- Barcode-Driven Sample Tracking
- Pathology Analyzer (CBC / Biochemistry) Integration
- Integrated Billing & Accounting
- AI-Powered Report Template Builder
- Doctor / Referrer Commission Management
Radiology & Diagnostic Center Plan
₹4,999
/monthly
- Everything in Pathology Plan
- Multi-Staff Access (Up to 5 Users)
- Radiology Machine (X-Ray / CR / DR / CT) Integration
- DICOM Cloud Storage & Web Viewer (25 GB Included)
- Home Sample Collection Management
- WhatsApp Promotional Messaging (Usage Based)
- Priority Support Assistance
Enterprise Diagnostic Plan
₹5,999
/monthly
- Everything in Radiology Plan
- Unlimited Staff Accounts
- Custom Feature Development Support
- 50 GB Secure Cloud Storage
- Dedicated Priority Support
FAQs
Common questions for labs
Home collections, DICOMs, WhatsApp reports or payments — quick, clear answers.
Patients can request home collection during booking. Use Google Maps-powered radius checks to show service coverage, let patients pick slots, and confirm collections directly via WhatsApp or the web dashboard.
Schedule your SmartCarePlus demo
See how SmartCarePlus streamlines appointments, e-prescriptions, inventory, billing, and patient follow-ups. Pick a time — we'll tailor the walkthrough to your org type and role.
- ✓Personalized walkthrough (15–30 min)
- ✓Live Q&A with our product specialist
- ✓Integration & pricing discussion included
Get your lab digital-ready
Create a QR-first lab profile, enable home collections, scale DICOM storage and deliver reports instantly via WhatsApp.