Request account deletion
If you want to delete your SmartCarePlus account, we’ll guide you through a secure verification flow. This page only explains the process — deletion requests are started from your Settings.
How to request deletion
- Go to Settings > Account and click Request account deletion.
- You’ll be asked to re-verify your WhatsApp number. This confirms you own the account.
- After verification you must provide a short reason for deletion (free text).
- Once the request is submitted and verified, your account will be scheduled for deletion and will be permanently deleted within 7 days.
What to expect after you request deletion
- • We will confirm the deletion request via WhatsApp after re-verification.
- • During the 7-day window you can contact support to cancel the deletion if needed.
- • After 7 days your account and associated data will be permanently removed from our systems.
Privacy & security
Verification via WhatsApp helps protect your account from unauthorized deletion requests. We do not perform deletions directly from this informational page — the Settings flow handles verification and submission.