Radius & coverage maps
Prevent failed bookings with clear service area maps and automated radius checks.
Home Sample Collection Software — Mobile Phlebotomy, Smarter Routing
Offer reliable home collections with coverage maps, slot booking, a mobile phlebotomy app and chain-of-custody tracking — reduce missed pickups and improve turnaround.
How SmartCarePlus makes home collections reliable
From coverage checks and slot selection to driver routing and live updates — the platform coordinates the full logistics chain so samples reach the lab on time and intact.
- • Coverage & radius checks prevent failed orders.
- • Slot-based bookings and calendar sync minimise clashes.
- • Mobile app for phlebotomists with sample scanning and signature capture.
Top benefits for labs
Phlebotomist mobile app
Assign pickups, scan samples, get route guidance and update statuses live from mobile.
Slot booking & calendar sync
Let patients pick slots; sync schedules with phlebotomist calendars to avoid clashes.
Chain-of-custody & signatures
Capture signatures, scans and GPS-stamped timestamps for robust traceability.
Connected logistics
Route optimisation, live statuses & patient notifications
Home collection needs to be integrated with bookings, scheduling and driver routing — SmartCarePlus surfaces pending pickups and optimises routes to save time and fuel.
Digital Lab Profile + QR
Patients scan to view tests, prices, slots, and book via WhatsApp.
Setup Lab Profile
Advanced Staff Management
Assign roles, track schedules, and monitor staff performance.
Manage Staff
Transparent Test Catalog
Showcase packages with prices, timelines, and home collection options.
Create Catalog
AI Assistant
Answer FAQs instantly and guide patients to the right test.
Activate AI
Instant Lab Bookings
Create and manage bookings instantly with a fast, clutter-free dashboard built for lab teams.
Manage Bookings
Generate Lab Reports on Mobile
Create professional reports anytime, anywhere with 1500+ ready templates — no desktop required.
Generate Reports
Easy Home Collections
Google Maps-powered booking with time slots and service radius.
Setup Home Collections
Digital Patient Management
Maintain digital patient records, history, and reporting access.
Manage Patients
Referrer Partner Network
Track referrals, commissions, and performance of doctors and partners.
Setup Referrers
Lab Accounting
Built-in billing with commission tracking for referrers and internal records.
Manage AccountingPhlebotomist app & routing
Deliver a mobile-first experience for phlebotomists: route guidance, multiple pickups per trip, on-the-go sample scans and patient signature capture for accountability.
- • Route optimisation for multi-pickup runs.
- • One-tap status updates and evidence capture (photo/signature).
- • Offline mode with sync for low-connectivity areas.
Patient experience & notifications
Keep patients informed with booking confirmations, driver ETA, live status and final report delivery — all via WhatsApp to reduce missed appointments and calls.
- • WhatsApp confirmations and ETAs.
- • SMS / email fallbacks for contact preferences.
- • Clear cancellation and reschedule flows to avoid confusion.
FAQs
Home collection — Common questions
Coverage, phlebotomy app, routing, signatures and privacy — quick answers.
SmartCarePlus uses Google Maps-powered radius checks and configurable coverage zones to ensure home collection is only offered where you operate. Coverage maps prevent failed bookings and reduce driver wastage.
Make home collections reliable
Reduce missed pickups, optimise routes, and give patients real-time updates — scale home collection confidently.